that it is committed to implementing measures designed to protect the privacy of those using our services and
accessing this website https://www.fleetx.io/
Information Technology Act, 2000 (“IT Act”)
read along with the Information Technology (Reasonable
Security Practices and Procedures and Sensitive Personal Date or Information) Rules, 2011 (“IT Rules”)
The domain name https://www.fleetx.io/
(hereinafter referred to as “Website”
) is owned by Fleetx, a company
incorporated under the Companies Act, 2013 with its registered office at V-27/15, DLF City Phase III, Gurgaon,
Haryana, India - 122002.
It is clarified that “Fleetx” shall include its affiliates and associate companies, directors, officers or employees.
The following discloses our information gathering, usage and dissemination practices for the Website. By using
Website may contain links to websites of other organisations and when you access such external links, they
may have different privacy policies specific to those websites. We encourage you to read all privacy policies
use this Website or submit any personal information or sensitive personal information to Fleetx
Throughout this document, “we”, “us”, “our”, “ours” refer to Fleetx. The terms “client”, “user”, “you”, “your”
and “yourself” or similar terminology are all in use in reference to the individual user of this Website.
1. Information We May Collect
Fleetx may collect (i) personally identifiable information like name, telephone number, e-mail address, etc.;
(ii) personal information; and (iii) sensitive personal information. While you can browse some sections of
our Website without requiring registration, certain activities (such as placing an order) or accessing certain
areas of the Website shall require you to register. We may also maintain a record of your product interest
and acquire information about you for our present and/or future affiliates.
The IT Act and the IT Rules define personal information as any information that relates to a natural person,
which, either directly or indirectly, in combination with other information available or likely to be available
with a body corporate is capable of identifying such person.
The IT Act and the IT Rules define sensitive personal date or information of a person as meaning such
personal information which consists of information relating to: (i) password, (ii) financial information such
as Bank accounts, debit or credit card, (iii) physical, psychological and mental health condition, (iv) sexual
orientation, (v) medical records and history, (vi) biometric information, (vii) any detail relating to the above
as provided to the body corporate for providing a service, and (viii) any of the information received under
each of the heads by the body corporate for processing, or to be stored or processed under a lawful contract.
Provided that, any information that is freely available or accessible in public domain or furnished under the
Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as sensitive
personal date or information for the purposes of the IT Rules
If you decide to purchase our products or avail our services, our third-party services providers may need to
collect certain additional information, like your credit or debit card number and expiration date, bank
routing and account number.
Device Information. When you are connected to our services via custom applications (apps), we may
collect device-specific information such as your device model, operating system, unique device identifiers,
and mobile network information. We may associate your unique device identifier or phone number with
information that you may have used to register for certain services or purchase products. Server logs that
are maintained by us or by our third-party service providers may contain information about the services that
you have used, and your device-specific information. We may also maintain digital communication logs
that track information like your phone number, calling-party number, forwarding numbers, time and date
of calls, duration of calls, SMS routing information. We may use your device’s IP address or MAC address
to track device-event information such as crashes, system activity, hardware settings, browser type, browser
language, the date and time of your request and referral URL.
Specialized Information. We may collect and store information (including personal information) locally
on your device using mechanisms such as browser web storage (including HTML 5) and application data
caches. Certain services may include a unique application number in connection with the installation of
apps. This number and information, including, without limitation, operating system type and app version
number may be sent to our service providers when you install, update or uninstall apps. We may also collect
and process information about your actual location.
At other times, Fleetx may collect information that cannot be used to identify you. For example, we may
aggregate non-personal information about you and other customers who visit our Website. Aggregated
information will not contain any information that can be linked directly back to you.
2. How We Collect Information
Fleetx may use any number of tools to collect information about you, your computer access points, mobile
devices, and the web browser that you use to connect to our Website or digital applications. For example,
“cookies” are text files that we place on your computer or mobile device when you visit our Website. We
and you may set your browser to restrict their use and you may delete them after they have been placed on
your computer or mobile devices. If you do not accept or delete our cookies, our Website may take more
time to work, or may not function properly. Effective consent may be provided by using your browser
settings, as long as you take positive action. Before using our Website, you are advised to check your current
browser settings to ensure that the settings reflect your consent for Fleetx to place cookies on your devices.
Fleetx may also collect additional information from your web browser each time you visit our Website. We
may collect information about the pages that you visit and the time spent on each web page or area of the
Website, the promotions or advertisements that you click on, and other actions that you take while using
our Website. This information may include your Internet Protocol (“IP”) address, the type of browser, the
time that your browser was used to access our Website, and the referring web site’s address.
Our Internet service providers may also use other standard web-based technologies to analyze your
movements while accessing our Website. The technologies include web “beacons,” “pixel tags,” and “clear
gifs.” These technologies help us ascertain the effectiveness of our product and service campaigns and
marketing programs, allow us to customize the services offered on or through our Website, and help
determine the best use for our Website’ content, and product and service offerings. Some of this
information, including the IP address, may be stored on our Internet service provider’s server logs, and may
be available for extended periods of time.
Fleetx allows you to choose (opt out) whether your information is to be disclosed to a non-related third
party for purposes other than Fleetx related communications, business or services. For sensitive personal
information, e.g., financial information, Fleetx will give individuals the opportunity to explicitly (opt in)
consent to the disclosure of the information for a purpose other than the purpose for which it was originally
collected or subsequently authorized by the individual. Fleetx shall treat sensitive personal information
received from an individual the same as the individual would treat it
For Users in India. You have the right to withdraw your consent to the use, disclosure or transfer of your
information. However, in such event we reserve the right to refuse or limit your access and use of our
Website and any of their features, including the services offered by us. You also have the right to update or
correct your information provided to us and the right to opt out of providing us information. You may
exercise such rights by communicating the same to our Privacy/Grievance Officer using the contact details
The information contained on our Website is for general information purposes only. While we endeavour
to keep the information up to date and correct, we make no representations or warranties of any kind,
express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to
the Website or the information, products, services, or related graphics contained on our Website for any
purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential
loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in
connection with, the use of this website. Through this website you are able to link to other websites which
are not under the control of Fleetx. We have no control over the nature, content or availability of those sites.
The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed
4. Use and Disclosure of Your Personal Information
At times Fleetx may use the services of independent companies to provide certain services to you, including,
without limitation, website hosting services, credit card processing, product promotions, order processing
and shipping services, and visitor surveys. Fleetx may share your personal information with the Internet
service providers as appropriate under our business models. We do not share personally identifiable
information with non-related third parties without your consent, except to the extent necessary to complete
your request for products and services offered through our Website.
Fleetx may use your personal information to contact you via mail, e-mail, landline or mobile device in order
to give you updates about Fleetx’s special events, new services, payment confirmations, current information
regarding our products, or other promotions that may be of interest to you. We also use return e-mail
addresses to answer the e-mail we receive from you. Your e-mail address will not be shared with nonrelated third parties for use with their direct marketing programs, other than to comply with applicable laws.
We may also use your IP address, or unique devices identification numbers to help protect Fleetx and our
Internet service providers from fraud.
Additional uses of your non-personal and personal information will allow us to tailor products and services
specific to your needs, to help organize and manage our relationship with you or your business, to conduct
business, to provide you with customer and guest support, to perform functions that are described to you at
the time of collection, and to enforce our Website’s Terms. We reserve the right to provide non-personal
identifying information, such as aggregate data, to third parties
We may also use non-personal aggregate information to improve our Website. For example, our Internet
Service providers may report to us that there were a particular number of visitors to a certain area of our
Website, or that a certain number of businesses or a certain number of individuals completed our registration
forms in particular areas of our Website. Such information may also be used to analyze the effectiveness of
our business and advertising models.
We may share your information, including personal information and sensitive personal information among
our subsidiaries, group companies, affiliates, vendors, suppliers and subcontractors for processing, in order
to provide you the best quality of services or for internal reasons, primarily for business and operational
purposes. Such subsidiaries, group companies, affiliates, vendors, suppliers and subcontractors may be
located within or outside India
Fleetx may also disclose your personal information as is necessary to: (a) comply with a subpoena or court
order; (b) cooperate with law enforcement or other government agencies; (c) establish or exercise our legal
rights; (d) protect the property or safety of our company and employees, contractors, vendors, suppliers,
and customers; (e) defend against legal claims; (f) help with internal and external investigations; or (g) as
otherwise required by law or permitted by law. We may disclose your information in connection with the
sale or merger of a Fleetx or any transaction that involves the sale or assignment of some or all of our assets.
5. Data Storage and Security
Fleetx implements a variety of security measures to maintain the safety of your personal information when
you place an order. Fleetx makes reasonable efforts to ensure that our Internet service providers have
implemented physical, electronic, and procedural security measures to assist with safeguarding your
personal information, and to help protect against unauthorized access and disclosure. Your information
collected by us is stored on our systems in India and/or outside the territory of India, by us or our
subsidiaries, group companies, affiliates, vendors, suppliers and subcontractors. By providing information
to us in any manner including accessing our Website, you consent to such storage of information as
contemplated herein. Notwithstanding our efforts, the Internet has inherent security risks. Fleetx cannot
promise, and you should not expect, that your personal information, personal searches, and other
communications will always remain secure. You should take care with regard to how you handle and
disclose your personal information or any username or password that you are required to use to access
services on our Website.
6. Children and Data Collection
Our Website is directed to be used by adults only and our Website’s content is not directed toward collecting
information from anyone who is under the age of 18 (eighteen). We do not knowingly collect personal
information from children or minors. If Fleetx or its Internet service providers become aware that a child
or minor has provided us with personal information without parental consent, that information will be
deleted from our databases. If you have questions about personal information that may have been submitted
by a child, please email us at email@example.com.
7. Access to and Modification of the Information Collected
The first time that you provide us with registration information through our Website, you may be offered
the opportunity to subscribe to and receive additional information about our products and services. After
your first use, you can change your initial choices by contacting our customer service e-mail at
firstname.lastname@example.org. Each commercial e-mail that we send to you will offer you the opportunity to opt-out of
continuing to receive such messages. We may take up to 10 (ten) business days to process your opt-out
requests. In some instances, we may have already shared your information with one of our authorized third
parties before you changed your information preferences, and you may briefly continue to receive e-mail
even after you have opted out. For any grievances related to the use of your personal information or sensitive
personal information, you may contact us at:
E-mail at email@example.com
8. Data Integrity
Fleetx will only process personal information and sensitive personal information in a way that is compatible
with and relevant for the purpose for which it was collected or authorized by you.
verifies that the policy is accurate, comprehensive for the information intended to be covered, by our privacy
principles. We encourage interested persons to raise any concerns using the contact information provided
and we will investigate and attempt to resolve any complaints or disputes regarding the use and disclosure
of personal information and sensitive personal information in accordance with the principles.
10. General Information and Privacy Support Contact
time that you visit our Website. By using our Website or providing us with personal information or sensitive
is committed to protecting your personal privacy. If you have questions or comments about our efforts to
protect your personal privacy, or if you require additional information Fleetx’s privacy commitment, please
contact our Grievance Officer.